Although the web hosting service supplied by the different companies is nearly identical, every provider has got a personalized platform with its own tweaks and different ways to complete certain procedures. In situations like this, a large knowledge base would be quite useful both for persons with little to no previous experience and for technically accomplished users who will sooner or later find out how given tasks are accomplished, but will waste some time in the meantime. The objective of such a knowledge base is to make the service quick and simple to use, saving users plenty of time and efforts. The outcome is more pleased customers, as they can quickly find the info they are looking for, and significantly less work for the help desk support staff members, because usually the majority of the queries and issues that clients have got are already included in the knowledge base. In case the articles themselves are competently written and encompass more things, you’ll be able to find out more not only about your own account, but also about the hosting service as a whole.
Extensive Online Documentation in Website Hosting
All Linux website hosting that we’re offering come with a comprehensive knowledge base where you can find all you may ever need to know with regards to your hosting account. Irrespective of whether you would like to set up a new MySQL database, to redirect a domain using an .htaccess configuration file or to set up an e-mail address on your computer or cell phone, you can just read our step-by-step help articles and all the info that you require will be there. When you visit a given section of the Hepsia hosting Control Panel, you will see articles that are related to the features that can be accessed through it. If you want to see the entire collection of articles and get familiar with all the features that Hepsia offers, or simply to read general info about the web hosting service, you can explore the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We have done our best to encompass any complication that you may possibly run into, but if you do not find the information that you are seeking, you can always get in touch with us, as our technical support staff representatives are at your disposal 24 hours a day.