1 hour ticket response
We are devoted to offering a quick and accurate response to every client support ticket submitted by a customer. Our expert customer service staff members will examine your request and will offer you the best option. We offer a 1–hour response time guarantee for all tickets. As a matter of fact, our average technical support ticket response time has proven to be 20 minutes.
A Top–Class Client Care Service
Our technical support staff representatives have substantial experience in the Linux website hosting arena and are trained enough to find a quick solution to your problem. If, however, the problem at hand is not within the competency of a support technician, the ticket will be forwarded to a programmer or admin for further investigation.
An Easy–to–Browse Help Section
In the Site Control Panel you’ll find an easy–to–navigate Help Center section where you can get quick tips on how you can use our web hosting services. You can find the answers to your queries in our F.A.Q. archive, find more hints in the web hosting account management articles or watch the how–to video tutorials.
