Support and Help Channels

  • 1 hour ticket response time

  • A one hour Inquiry Response Warranty

  • Our customer assistance staff is online 24/7/365 to reply to all of your current service tickets. Every ticket you send out to us shall be answered within no more than 60 mins. If your case calls for aid from one of our administrators, we’ll send the ticket to the technician in charge and will notify you that the problem will soon be resolved.

  • Top quality support service

  • Expert Client Help Service

  • Our technical support Department is going to be on shift for you round the clock to to take care of all help request tickets that you submit. We offer client help and support for all software that are pre–configured on your hosting server. These include our custom produced Site Control Panel, the preferred OS and also the server admin panel (in accordance with the VPS type).

  • Intuitive help center

  • An Intuitive Help Section

  • In the Site Control Panel that comes free–of–charge in your virtual server, you can discover an interesting Help zone, consisting of all you should be informed on when organizing your web–sites and apps. We have included a wide selection of how–to articles and video guides that demonstrate the basic website supervision tasks in an understandable fashion.