A 99.9% Server Uptime
The main advantage of constructing your very own website hosting platform is that you do not have to be worried about compatibility – you set up a given set of software applications in such a manner as to work with a given set of hardware components. The end result is something way more steady and dependable, because there are fewer possible risks of failure. We’ve built our cloud hosting system using tried and tested hardware parts plus a heavily modified version of SELinux in an attempt to set up a totally risk–free home for your personal websites.
That’s why, with all our Linux website hosting packages we offer you a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
Other than our cloud hosting system, we’ve also built our own internal network in all our datacenters. Everything is based on high–end hardware provided by Juniper. Moreover, on every router, we’ve installed a firewall with an intricate algorithm with the intention to filter all dubious requests.
Hence, in each of our data centers – in our datacenter in USA, in our datacenter in United Kingdom, in our datacenter in Finland, in our datacenter in East Europe and in our datacenter in Australia, you can enjoy a 99.9% network uptime guarantee. And this guarantee is valid for all web hosting services in each and every datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. In case you are dissatisfied with our services, or if you consider them insufficient, or if you decide that you must have a Linux VPS instead of a cloud hosting plan – you will get a reimbursement, no questions asked.
All domain name registrations are nonrefundable, but you will continue to have full control of your domain names even when you terminate your hosting account with us.
24/7 Technical Support
If you operate a web hosting company, your technical support engineers are of highest importance. That’s why we have cautiously handpicked a highly skilled team of technicians, each with lots of years of expertise behind his back. With their help, our company offers 24x7 support with each of our hosting solutions.
And not just that, our company offers a 1–hour response time guarantee. All queries are responded to within 60 minutes and our average ticket response time is below 20 minutes!